Return Policy

RETURN POLICY FOR ONLINE PURCHASES (LOLASNJ.COM)

We understand that when shopping online, you are unable to try items on before purchasing. Because of this, dresses and gowns purchased through LOLASNJ.COM are eligible for return or exchange, provided they meet the requirements below.

Returns & Exchanges

• Returns and exchanges are accepted within 14 days of the original purchase date.
• All original tags must remain attached.
• Items must be unworn, unaltered, and in original condition.
• Garments must be free of perfume, deodorant, makeup, smoke, pet hair, or any other signs of wear.

You may return or exchange your item:

• In store: LOLA'S, 357 Route 9 South, Manalapan, NJ 07726
• By mail: USPS, UPS, or FedEx

Please note:

• LOLA'S does not provide prepaid return shipping labels.
• Customers are responsible for all return shipping costs.

The following items are FINAL SALE and cannot be returned or exchanged:

• All accessories (including necklaces, earrings, bracelets, rings, handbags, clutches, pouches, tote bags, hats, keychains, etc.)
• Swimwear and swim accessories
• Any item listed in the SALE category
• Any item marked FINAL SALE in the product description

If you have any questions regarding your return, please contact us at lolasnj@gmail.com.

RETURN POLICY FOR IN-STORE PURCHASES & SPECIAL ORDERS (MANALAPAN, NJ LOCATION)

ALL DRESSES AND GOWNS PURCHASED OR ORDERED IN OUR MANALAPAN STORE ARE FINAL SALE.

Because you have the opportunity to see, feel, and try on dresses and gowns before purchasing, all dresses and gowns purchased or ordered in our physical store are NOT eligible for returns, exchanges, refunds, or store credit for any reason. No exceptions.

This policy applies to:

• Dresses purchased in store
• Gowns purchased in store
• Dresses or gowns specially ordered through our store

Why is this different from online purchases?

Customers shopping online do not have the opportunity to try on a dress before purchasing, so eligible online dress purchases may be returned or exchanged in accordance with our online return policy.

Customers purchasing in our store have already had the opportunity to try on the garment and determine the fit, style, and overall satisfaction before completing their purchase. For that reason, all in-store dress and gown purchases are considered FINAL SALE.

Our staff reviews this policy at the time of purchase, and by completing your purchase, you acknowledge and agree to these terms.

Thank you for your understanding and for shopping with LOLA'S!

Billing Statement Notice

Please note that your debit or credit card statement may show your purchase as either "MG APPAREL LLC" or "LOLA'S."

Both names are associated with our business. If you see a charge from MG APPAREL LLC, there is no cause for concern—it is simply our legal business name.

Thank you for your understanding, and we appreciate your business!