we are BY APPOINTMENT ONLY for all in store special occasion dress shopping.

LOLA'S

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LOLA'S

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filler@godaddy.com

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  • About Us
  • Shop
  • Contact Us
  • Return Policy
  • BOOK AN APPOINTMENT
  • FAQ'S

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Frequently Asked Questions

Please reach us at lolasnj@gmail.com if you cannot find an answer to your question.

If you’re shopping for a Bat Mitzvah, Senior Prom, Junior Prom, Sweet 16, 8th Grade Dance, Pageant, Wedding Guest, or any other special occasion that calls for a formal cocktail dress or gown, then yes — an appointment is required!

We are by appointment for all special occasion dresses and gowns. Scheduling an appointment guarantees you a fitting room during our busiest seasons and ensures that one of our experienced sales associates is available to provide personalized assistance throughout your visit.

Our team is here to answer your questions, help you find the perfect dress, offer styling advice, and assist with zippering, lacing, and proper fitting so you can enjoy a relaxed and personalized shopping experience.


 

A parent or legal guardian who is at least 25 years old must be present for the duration of all Prom dress shopping appointments.

A parent or guardian is not required for retry appointments, alteration appointments, or dress pickups.

If you are unable to have a parent or guardian attend your shopping appointment due to circumstances beyond your control, please email us at LOLASNJ@GMAIL.COM. We will do our best to accommodate your situation whenever possible.

Please note that this policy is standard practice at many formalwear boutiques throughout New Jersey, New York, and Pennsylvania. It is in place to ensure the best possible shopping experience for our customers and is not unique to LOLA’S.

We kindly ask that you respect our store policies, as they help us provide a smooth and enjoyable experience for every customer.

Thank you for your understanding and cooperation—we look forward to helping you find the perfect dress!


 

We are proudly located at 357 Route 9 South, Manalapan, NJ 07726—our one and only location.

While there are other boutiques, restaurants, and businesses with the name “Lola” or “Lola’s,” they are not affiliated with us in any way. When visiting us, please be sure you’re headed to our Manalapan/Englishtown location.

We look forward to welcoming you!


 

No! Our website features only a selection of what we carry.

Our physical boutique has a much larger selection of dresses, accessories, and styles available to shop in person. We receive new arrivals regularly, so you’ll find many items in-store that are not yet featured on our website.

We always recommend visiting us to see our full collection!


 

Yes! Everything featured on our website is also available to shop in store at our boutique.

In addition to the styles you see online, our store carries an even larger selection of dresses, accessories, and new arrivals that may not yet be featured on our website. We invite you to visit us and explore our full collection in person!


 

The more, the merrier! There is no limit to the number of family members or friends you can bring to accompany you during your special occasion dress shopping appointment.

Please note that each appointment is reserved for one shopper only. If more than one person in your party will be trying on special occasion dresses, a separate appointment is required for each shopper to ensure everyone receives the personalized attention they deserve.


If you would like an ETA on when your special order is going to be arriving, please email us at LOLASNJ@GMAIL.COM with your order information. We will not answer any special order estimated time arrival questions over the phone or over Instagram/Facebook.


 

No. Like many formalwear and eveningwear boutiques, all dresses and gowns purchased/ordered in-store at our boutique are final sale and cannot be returned or exchanged.

Please note that purchases remain final even if your event is postponed or canceled, or if you decide the dress is no longer the right choice after purchase.

We appreciate your understanding and thank you for respecting our store policies.


Your estimated alteration completion date can be found on your yellow alteration ticket, located beneath your name and phone number.

If your alteration is more than one full business day past the estimated due date, please email LOLASNJ@GMAIL.COM with the following information:

  • The name listed on your yellow alteration ticket
  • Your phone number
  • Your estimated due date
  • Your wear date
  • A brief description of the item(s)

If your estimated due date has not yet passed, we kindly ask that you wait until it is one full business day past due before contacting us for an update.

We appreciate your patience and understanding as our alterations team works to complete each order with care.


 LOLA’S is proudly owned by Melanie Gibson.

Originally founded by Lola and Bruce Berent, LOLA’S was owned and operated by them until October 2, 2020, when Melanie Gibson became the sole owner at just 23 years old.

Melanie has been part of the LOLA’S family since January 2015 and is proud to continue the boutique’s tradition of providing exceptional service and helping customers find the perfect dress for every special occasion.


We recommend shopping for your Bat Mitzvah dress 6–8 months before your celebration whenever possible. This gives you the best selection and allows plenty of time to special order your dream dress and complete any necessary alterations before your event.

If you have less than 6–8 months, don’t worry! We carry a large selection of Bat Mitzvah dresses in stock year-round, and in many cases, we can still special order a dress in time, depending on the designer’s availability and production schedule.

No matter your timeline, we’re here to help you find the perfect dress for your special day!


Anytime is a great time to shop for a prom dress at LOLA’S! Unlike many boutiques, we carry prom dresses year-round, so you don’t have to wait for prom season to find the perfect dress.

Shopping earlier gives you the widest selection and plenty of time for any special orders or alterations, but if you’re shopping closer to your prom date, don’t worry—we have a large selection in stock and are here to help you find the perfect dress.


 January through April is our busiest season of the year, so during those months we’re open 7 days a week, including Sundays, to better accommodate our customers.

From May through December, we are closed on Sundays to give our team—including our owner—a well-deserved day to rest and spend time with their families after our busiest season.

We appreciate your understanding and look forward to seeing you during our regular business hours!


Bridal Reconstruction is a signature service created by LOLA’S in 2024 that transforms a cherished family wedding gown into something new while preserving its sentimental value.

Whether it’s your mother’s or grandmother’s wedding dress, our expert alterations team can reimagine it into a beautiful outfit for your engagement party, bridal shower, rehearsal dinner, or wedding reception after-party. We can also create meaningful keepsakes from the original gown, including a bridal robe, a custom clutch bag, or other one-of-a-kind pieces, depending on your vision.

Because every Bridal Reconstruction project is completely custom, the process can take up to one year in some cases. We recommend contacting us as soon as you know you’d like to move forward so we have as much time as possible to bring your vision to life.

Don’t have a full year before your wedding? That’s okay! Every project is different, and we’ll do our very best to make it work within your timeline. The sooner you reach out, the more options we’ll have to create something truly special for you.

Bridal Reconstruction services typically range from $1,000–$1,500, depending on the scope and complexity of the project. Clutch Bags are a flat rate of $350.

To schedule a Bridal Reconstruction consultation, please email LOLASNJ@GMAIL.COM or call 732-972-5222 during our regular business hours.


Yes! We proudly offer alterations on items purchased both from LOLA’S and from other stores.

No job is too big or too small for our experienced seamstresses. Whether you need a simple hem or extensive alterations, we’re happy to help.

Please note that all alteration appointments are by appointment only, as our seamstresses work by scheduled consultations and fittings throughout the day.

To schedule an alteration appointment, please call 732-972-5222 during our regular business hours.


 

Absolutely! We sell off the rack every day.

Whether you’re shopping well in advance or need a dress for an upcoming event, you’re welcome to purchase any available in-stock dress and take it home the same day. We also offer special ordering on many styles if you’re looking for a different size or color, subject to designer availability.


 At LOLA’S, we believe shopping for a special occasion should be just as memorable as the event itself.

We pride ourselves on providing exceptional, personalized customer service from the moment you walk through our doors. Our experienced team takes the time to get to know each customer, helping you find the perfect dress while making your shopping experience fun, comfortable, and stress-free.

Unlike many boutiques, we special order many of our dresses and gowns, which means you’re not simply purchasing the same sample dress that hundreds of other customers have tried on. Instead, you’ll receive a fresh gown ordered specifically for you whenever possible.

We also offer professional in-house alterations, allowing your dress to be expertly fitted by the same team that helped you find it. Even if your dress wasn’t purchased at LOLA’S, our experienced seamstresses are happy to provide alterations.

In addition, we carry a large in-store inventory with new arrivals coming in regularly, so you’ll always have a wide variety of styles to choose from. We also offer unique services, such as our signature Bridal Reconstruction program, giving treasured family gowns a beautiful new life.

For us, it’s about more than selling dresses—it’s about creating an experience, celebrating life’s biggest moments, and helping every customer leave feeling confident, beautiful, and excited for their special occasion.


Yes! You’re welcome to take photos and videos while trying on dresses during your appointment.

To respect our designers and store policies, we kindly ask that you do not photograph dress tags or style numbers.

Thank you for your understanding and cooperation—we want you to have fun capturing your shopping experience while helping us protect the integrity of our collections.



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